Shipping policy

At Irha, we aim to process and deliver your order safely and as quickly as possible.

Orders are normally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Estimated delivery time is generally 3–7 business days, depending on your location and courier service.

Delivery times may vary due to weather, holidays, courier delays, or other circumstances beyond our control.

Shipping charges are calculated according to the applicable shipping rate shown at checkout.

🎉 FREE SHIPPING on orders of Rs. 5,000 or more.

Orders below Rs. 5,000 may be subject to the standard delivery charge displayed at checkout.

Please provide a complete and accurate delivery address and contact number when placing your order.

Irha is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Where available, tracking information will be provided after your order has been dispatched.

You may use the tracking information to follow your shipment through the applicable courier service.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in communicating with the courier.

If your package arrives visibly damaged, please take clear photos/videos of the package and product and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

If you have questions about your order or shipping, please contact Irha through our Contact Us page.

Thank you for shopping with Irha. ❤️