Terms of service

Welcome to Irha. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

By using our website, you confirm that you are legally able to enter into a purchase agreement and that the information you provide is accurate and complete.

Irha reserves the right to update, modify, or discontinue any product, service, price, or website content at any time without prior notice.

2. Products & Product Information

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

3. Prices & Payments

All prices displayed on our website are in the applicable currency shown at checkout.

Irha reserves the right to change prices at any time. Orders are subject to payment confirmation and product availability.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, cancel, or refuse an order in certain circumstances, including suspected fraud, incorrect pricing, product unavailability, or incorrect customer information.

If we cancel an order after payment has been received, any eligible refund will be processed through the applicable payment method.

5. Shipping & Delivery

Orders are shipped to the delivery address provided by the customer.

Delivery times may vary depending on location, courier availability, weather, holidays, or other circumstances beyond our control.

Please make sure your shipping information is correct before completing your order.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

For hygiene reasons, certain intimate products may not be eligible for return or exchange once worn or used.

7. Promotions & Discounts

Discount codes, automatic discounts, sales, and promotional offers may have specific terms and conditions.

Unless otherwise stated, promotions cannot be combined with other offers and may be subject to minimum purchase requirements.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use the website for fraudulent or unlawful purposes.

All website content, including images, logos, text, graphics, and designs, belongs to Irha or its respective licensors and may not be copied or used without permission.

9. Limitation of Liability

Irha is not responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact Us page.

Thank you for shopping with Irha. ❤️